Supporting our people: introducing HOSPO Health’s new Wellbeing for Hospitality Workers Program
The success of the Tasmanian hospitality industry is built on our incredible people, their energy, creativity and care are what turn venues into places guests want to return to. That’s why we’re excited and proud to launch HOSPO Health’s new Wellbeing for Hospitality Workers Program, a practical, industry-specific initiative designed to support the wellbeing of hospitality workers across Tasmania.
The program recognises the unique pressures faced by hospitality workers and responds with accessible, relevant and practical tools that reflect the realities of the industry. Developed specifically for the Tasmanian hospitality sector, and funded as part of the broader HOSPO Health initiative, the program is available at no cost to businesses or individual workers.
The Wellbeing for Hospitality Workers Program is structured around five short modules, aligned to the HOSPO Health Wellbeing Framework:
- Physical Wellbeing
- Mental Wellbeing
- Social Wellbeing
- Financial Wellbeing
- Occupational Wellbeing
Each module includes a short video of around four to five minutes, together with a downloadable guide that staff can revisit and use in their own time. There are no assessments or tests, the focus is on empowering hospitality workers with knowledge, tools and practical strategies to support their wellbeing, both at work and beyond.
The program is fully online and designed to be flexible. Businesses may choose to roll it out across their teams by completing one module per month, embedding wellbeing into regular conversations and workplace routines.
Alternatively, workers can complete the modules individually or in small groups and move through the content at their own pace. Either approach works, the key is making wellbeing visible and valued.
The program works best when businesses actively champion its use, not as a tick-box exercise, but as part of creating a workplace where people feel genuinely supported. This means making time for teams to engage with the content, checking in on how people are tracking, and using the modules as conversation starters about what wellbeing looks like in your venue.
Hospitality Tasmania CEO Steve Old says prioritising wellbeing is essential for the future of the industry.
“Our industry relies on people who give so much of themselves every day. Looking after the health and wellbeing of our workforce is not just the right thing to do, it’s critical for delivering great guest experiences and building strong, sustainable businesses. When we look after our people, they’re better able to look after our guests.”
The benefits extend well beyond individuals. Evidence shows that when people feel supported, engaged and healthy at work, businesses experience improved retention, reduced absenteeism, stronger team culture and better customer outcomes. Simply put, when our people thrive, our businesses thrive too.
We encourage hospitality business owners, managers and leaders to share this program with their teams and actively support participation. Wellbeing is not an ‘extra’ – it’s a foundation for a resilient workforce and a strong industry.
